status problem

  bluenote 19:45 07 May 09
Locked

my friend has a problem on his laptop.it keeps trying to load a program called "status"asking for a disk with the program on it ,which he has never had.This also does not allow him to connect to the internet.anyone come across this problem?

  Technotiger 19:49 07 May 09

The only 'status' program I am aware of is, the Epson Printer Status Monitor - for checking ink cartridges and condition.

  bluenote 19:51 07 May 09

no it is not that he has a hp printer

  Technotiger 19:51 07 May 09

But after looking on Google - click here does your friend have a Card Reader?

  bluenote 19:57 07 May 09

the program is just called status and even though you try to cancel it, it just keeps coming back demanding that you insert the status disk.

  bluenote 20:16 07 May 09

I cant see anything to do with a card reader on his laptop.

  Technotiger 20:16 07 May 09

Hmm, in that case I would advise running click here which may clear any glitch in the registry.

  Technotiger 20:18 07 May 09

Your friend could also run click here just to be on the safe side.

  bluenote 20:19 07 May 09

he is running norton av ,could this be a problem .i know a lot of people say it can cause all sorts of problems

  phono 20:26 07 May 09

Does, or has, your friend at any time used Supanet as an ISP? If so they have software called status which loads at startup.

  Technotiger 20:31 07 May 09

I have no experience of Norton, have never used it, but I have heard the same as you about Norton giving some problems - so I guess that is a possibility.

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