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Hi, I have a recent problem with my Dell Studio XPS 7100 running windows 7 home premium. When I turn on the PC instead of loading windows automatically it makes a brief whirring sound and then opens the windows boot manager. I can the load windows 7 but if press start menu it will flash the programmes listed briefly before type repeated dots in the search bar. If I mannage to open Internet explorer I get the same repeated dots [full stops] in the search bar. I have tried various spyware/virus software with no luck and I have also checked the disc for errors. I have also tried to restore to an earlier time and updated windows. Does this mean anything to anyone? Any help would be much appreciated. Thank you.
Do a startup repair
You need to look at Windows Repair Your Computer options.
- Startup repair - This automatically fixes problems that are preventing Windows from starting
- System Restore - This will Restore Windows to an earlier point in time
- Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Business, Enterprise and Ultimate editions only)
- Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
- Command Prompt - This opens a Command Window
With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option
How you access the repair options will depend upon whether you have a Windows installation disk or whether your operating system came pre-installed by your PC manufacturer.
Pre-Installed Options NOTE
If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.
1/ Start your PC
2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again
3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key
4/ In both cases, if all has gone well, an Advanced options screen will now appear
5/ Highlight the repair Your Computer option and Press Enter
6/ Select a keyboard layout, and then Click the Next button
7/ Next select your user Name and Enter your Password, then Click OK
8/ The recovery options should now appear
Windows Installation Disk NOTE
1/ make sure your PC can boot directly from the DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS
2/ Start the PC
3/ Immediately insert the Windows DVD into the DVD drive
4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'
5/ Press Any key to start the booting process
6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'
7/ After a few minutes the Microsoft copyright window will appear and another small progress bar will be visible
8/ You will next see a Blue curtained screen
9/ After a short while the Language option screen will appear
10/ Select your language and keyboard language and the Click the Next button
11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option
12/ The System recovery options will now search for your Windows installation
13/ Once the installation has been located, Highlight it and then Click the Next button
14/ You are now presented with the set of recovery options
15/ Click on the Option you require and follow the onscreen prompts
Or maybe run chkdsk if you have not tried that but it takes a few hours and you can't use your computer till it is finished.
My computer.Click on C Drive and then click on properties.Tools.Check now,And tick both boxes ,You then have to reboot to start it.
Or safe mode and scroll to repair using the up down arrows on the keyboard and try that.
Thank you for your help. After checking my system thoroughly in the ways you suggested, I discovered that the fault was with my wireless mouse. As soon as I removed it and plugged in an ordinary usb mouse everything returned to normal. Why that had stopped windows loading is not clear to me but at least that problem is resolved. Many thanks.
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