Start Menu and Desktop Problems, HELP!!!!!!

  HandyAndy5535 15:29 10 Apr 08
Locked

Please can anyone help with the problem i have on my sons Advent Laptop. It's running Windows XP and i have just done a System Restore, as well as a Restore using Advents installed software but none of them have cured the problem.

Basically when i click on the Icons on the desktop, all that comes up is the Properties Box, and when i click on the Start menu and click on All Programs, it all just disappears and won't stay up for me to click on anything, as well as right clicking also, nothing stays up.

Please help, anyone

Thanks

Andy

  Switcher 15:52 10 Apr 08

Have you tried an external mouse, In case it is a mouse pad problm

  HandyAndy5535 15:56 10 Apr 08

Don't think it's the mousepad, doesn't matter what i click on whether it's a word document or a music file then it always just comes up with the properties details of the file and won't bring the actual program up for some reason.

it's got me stumped that's for sure as checked for viruses etc earlier and there's nothing there.

  rawprawn 15:57 10 Apr 08

Have you tried in Safe Mode? If it's OK there it might narrow down the options.

  HandyAndy5535 16:10 10 Apr 08

Yeah tried safe mode as well, so looks like it's gonna have to be a full recovery

  rawprawn 16:19 10 Apr 08

Can you get to Start >Run? if so you could do a system file check
What OS?

  rawprawn 16:24 10 Apr 08

Try Repair XP, that way you won't lose all your data click here

  rawprawn 16:28 10 Apr 08

Don't use the last link I gave you, use this one
click here

  HandyAndy5535 16:33 10 Apr 08

Cheers i'll give that a try once i've backed up what i need to.

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