star sp298 serial printer not being picked up XP

  victormcd 22:44 07 May 10
Locked

I have a problem with the above named printer which is serial not being recognised by an xp machine
I went and bought a serial to usb converter but still no joy
It will test print but when I ask it to print from the database the whole thing hangs saying 'setting up print object' and I have to reboot or use task manager to force it to quit.
It won't even print from cmd line.

I am all out of ideas after trying for a couple of hours to install drivers and various other things, can anyone help?

  northumbria61 23:15 07 May 10

Don't know if this will help but there's a Manual and Driver download here -

click here

  victormcd 08:36 08 May 10

I have all the drivers and manuals and have tried uninstalling and reinstalling them several times my next step is to play dip switch games with it on monday.

It's a clean install of xp and i am wondering whether the serial port is up the duff or the mobo drivers are all installed.

I only had a short time to mess with it before the weekend started and thought I might get you guys to throw suggestions at me!

  Fruit Bat /\0/\ 10:12 08 May 10

click here

1. are you sure its serial and not parallel (COM1 LPT1)?

The problem you describe often happens on parallel printers when the Bi-direction printing is not set in the BIOS.

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