Spyware problem

  ukhomerj2003 09:10 26 Nov 09
Locked

I have a really annoying spyware issue where my pc "disconnects" from programmes and then comes back every few seconds. I have ran anti spyware, it finds the issue, deletes the problem, then after an hour or so it is back.
Any suggestions please.

  rawprawn 09:15 26 Nov 09

Run your antispyware in safe mode (Keep tapping F8 when booting to get safe mode)

  birdface 09:50 26 Nov 09

Follow rawprawn's instructions.Then run C Cleaner then switch off system restore.Once you reboot switch system restore back on again and see if that makes any difference.

  ukhomerj2003 10:33 26 Nov 09

i kept hitting F8 during a reboot and it does not go into safe mode.
I am running Windows XP

How else can i get to dafe mode please?

  birdface 10:39 26 Nov 09

Try F5

  ukhomerj2003 10:57 26 Nov 09

i can now get to the safe mode screen, but no keys are working, allowing me to highlight the safe mode function.

Arrgh

  birdface 11:14 26 Nov 09

Up down on your keyboard not work.

  ukhomerj2003 11:16 26 Nov 09

yes that is correct

  birdface 11:16 26 Nov 09

Not sure if you have tried Malwarebytes free or not.
Update it first then run it.

click here

  birdface 11:18 26 Nov 09

Have you got another usb keyboard that you can try.

  ukhomerj2003 11:38 26 Nov 09

no i havent. the keyboard works fine once i am in windows, it is just on this screen it doesnt work

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