My son has managed to download some adware/spyware onto his computer that Spybot has found but cannot get rid of. Spybot comes up with several items but says that they cannot be eliminated because they are running (in memory?) and that they maybe removed on restart/check again but this does not work. Also, Spybot gets rid of some but they return on startup, whether or not the computer is connected to the internet, (I am on cable broadband with my sons and my computer connected through a router) could these be generated by the stuff not removed? His homepage has been hijacked as well by "searchweb2.com" or something similar, plus there is an annoying pop-up that comes up (on or off-line) that both google and panicware pop-up stoppers can't stop! Anyone recommend a means of removal of this junk please?
Thanks for the links, one of them mentions coolclick here, this is on his computer - a virus? but AVG hasn't picked it up.... anyway will post again if these links don't work.
Woodchip - tried to use system restore but it won't work, says that the computer couldn't be restored to the date selected and so on. Although that may have been cause Spybot was set to run on startup at the time!