I downloaded 4 car routes from the AA site. The first one printed and 3 were queued when an error was thrown up. Sorry didn't copy the wording! Basically it wouldn't let me continue with the job in hand. When I went to close the spool manager it saved the 3 outstanding jobs, apparently to C\WINDOWS\TEMP. However, on restarting my computer this directory was empty. Have I lost them, or are they really somewhere else? I run 98SE with an Epson Stylus colour 300 printer. I know I can download again but any info will be useful the next time it happens (and it will).