Speedtouch 330

  MiguelMS 12:35 17 Sep 04
Locked

I have attempted to remove Speedtouch from my laptop in order to re-install Broadband. The Wizard opens but a screen 'An installation support file could not be installed. The system cannot find the file specified'appears immediately. I suspect that someone had previously tried to install a different modem.
Syustem restore has not been effective. Any suggestions greatly appreciated.
John Maxted

  zed650 12:53 17 Sep 04

Try to re-install the modem with the original instalation disk then uninstall, preferably with the softwares own un-install utility.

Z

  MiguelMS 12:55 18 Sep 04

Zed650 Thank you for your reply. I have tried that but I get the response that the Modem is already installed.

  MiguelMS 12:55 18 Sep 04

Zed650 Thank you for your reply. I have tried that but I get the response that the Modem is already installed.

  MiguelMS 12:55 18 Sep 04

Zed650 Thank you for your reply. I have tried that but I get the response that the Modem is already installed.

  Furthark 19:23 15 Feb 05

The installation disc also gives you the option to un-install speedtouch

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