SP3 installation troubles

  curtiskennington 22:15 31 Aug 08
Locked

I am currently in the process of removing some spyware/malware/etc for somebody and during the process i thought i'd install all the latest updates (as you do) and i installed SP3.

For some reason (i am not sure why), the computer restarted whilst it was in the process of installing.

It came up with the blue winxp screen and said it was not sucessful and it was restoring from a restore point.

After that it rebooted and loaded up, however i am now stuck on a black screen with the cursor. I cannot do ANYTHING. I have searched online and i cannot find anything.

I would not like to reinstall xp as the pc is not mine.

Any advice is greatly appreciated
Curtis

  Fruit Bat /\0/\ 22:17 31 Aug 08

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

  lotvic 00:56 01 Sep 08

Does tapping F8 on boot up do anything - (bring up menu to Safe mode etc)

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