Sound not working on my computer!

  DIYgirl 19:41 22 Jul 06
Locked

There's no sound coming from my computer....

I think this started when I updated Windows at MS's site, and probably when Media Player 10 was installed recently, but I can't be sure (sorry to be so wimpy). I've looked in Device Manager and it says that my soundcard etc is all working OK: I can hear the system's speakers hissing if I turn the volume up high, and when I switch on there's a little blip noise that they make as the power reaches them. But when I try to play a CD, nothing; and there are none of the normal Windows sounds either.

What have I done? What can I do? I don't know!

  Jackcoms 19:46 22 Jul 06

Open Volume Control (right click on the loudspeaker symbol in the task bar) and check that all of the 'mute' boxes are un-ticked.

  DIYgirl 19:55 22 Jul 06

OK, tried that: the one for "line-in" was ticked, but I've unticked it and still there's no sound. What next? Any ideas?

  Hertz Van Rentyl 20:04 22 Jul 06

You may need to reinstall the sound device drivers

  Jackcoms 20:04 22 Jul 06

Apart from Line In, which devices are shown under Play Control?

  Diversion 20:09 22 Jul 06

Have you check that the speakers are pushed right into the green speaker socket, that's happened with me before if the grandchildren move the speakers.

  Fruit Bat /\0/\ 21:39 22 Jul 06

Sound setup
click here

  Totally-braindead 21:46 22 Jul 06

Check and double check connections. Make sure the speakers are switched on and powered up before you do anything else.

  DIYgirl 09:12 23 Jul 06

HVR: I've looked under Device Manager, and according to that my sound cards are working fine.

Diversion and Totally-braindead: there's definitely power to the speakers, and they're connected properly, as there's an electronic hiss coming from them all the time and they make a noise when I power up the computer. I had checked connections before I posted.

Jackcoms: I have listed the following items: Playback, Wave, CD player, MIDI and Line-in.

Fruit Bat, I'll have a look at that and get back to you.

I do think that this was triggered by installing MP10. It definitely started after updating my computer.

  961 09:25 23 Jul 06

Try system restore back to before MP10 install

If that cures the problem the stay with MP8 for now

  gazza38 09:28 23 Jul 06

When you updated your PC did it include a new driver for your soundcard ?
I was given a wrong driver this way before.
Try rolling back the driver for your sound card from within device manager.If no other driver is found uninstall and reinstall the diver you have.

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