SmartBridge Alert

  david753 16:52 30 May 06
Locked

On startup I get the following error

SmartBridge Alerts: MotiveSB.exe - Entry Point Not Found

The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library

I use Win XP SP2

David

  Fruit Bat /\0/\ 16:56 30 May 06

# SmartBridge -- SmartBridge is distributing an old version of PSAPI.DLL. As a result, users may receive the following error message after installation of Internet Explore 7 Beta 2:

SmartBridge Alerts:MotiveSB.exe Entry Point Not Found

The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL
To work around this error:

1. Navigate to the installation location for SmartBridge (\Program Files\Verizon...\Smart...)
2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
3. Reboot the system

The program will find the new PSAPI.DLL in the \Windows\System32 directory and function normally.

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