my pal gave me her pc to fix - it was running slow and when it went onto the net it got a red\green triangle sayin she was getting cut of in 30 secondshe is broadband gold - i checked pc and she had 7 viruses and about 200 spyware thangs could that do that to her net connection a dialer???
Can you please post back giving the exact names of the 7 vruses that the PC has and also details of any adaware , spyware or anti virus that are installed.We can then hopefully get rid of the infections and advise on how to prevent future infections.
Hi Aceguy, Endorse Gongoozler's suggestions. I presume she's had a broadband modem fitted to enable the gold connection so I'd also recommend you disable, disconnect or take out the dial -up modem which might still be enabled. Even tho' she's broadband, a rogue dialler can take over if the facility to dial out is still present on the computer.
In addition, you ought to install a firewall if you've not already got one activated, such as the one in WinXP. There's also a good free one at click here and for a whole load of free protection, and other, software go to click here, and there's a great malware detector and killer at click here. You can't have enough. Regards.
If you post the exact names of the viruses then we can specifically deal with these immediate threats to your system.When we have removed these threats then we can start installing defences against future threats from the useful links provided by Gongoozler and griffon 56 .
sorry i took so long to reply. i did not write down the virus names but they were mostly dialers. i installed avg - zone alarm - spybot & ad-aware and cleaned her pc of everything. she now has it back and is going to let me know if the probs are fixed. cheers for the help all.