Slide scanner problem

  tonyt1151 19:53 11 Feb 09
Locked

Hi. I have just bought a slide scanner click here but having problems getting it to work on HP Pavilion DV6000 laptop Vista home premium SP1. I have followed instructions and loaded driver and Arcsoft photoimpressions6 from installation disc. When I open A/soft I can't get scanner to calibrate. All I get is a VERY brief flash of calibration window and then mane window. When I click on aquire picture nothing happens. I have loaded all on my old desktop running XP and although slow all works Ok. I have checked device manager which says scanner is OK All drivers are up to date. I don't know whether problem is with laptop,scanner or Arcsoft

  grey george 21:29 11 Feb 09

If you right click the a/soft icon and select properties then compatibility mode, you will be able to run it as under xp sp2. See if that makes it run properly.

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