Sky + problem with magic eye mouse

  stugra 16:38 09 Jul 07

Not sure if I can put a sky+ problem on here - but I am sure there is a wealth of knowledge I can tap into?

I have had Sky+ installed. I used to be able to watch my digibox in the bedroom as well using a magic eye. Now I cannot get it to work with Sky+.

I have setup the box and turned the RF out ON
I have checked that I have a red LED on the magic eye in the bedroom.
The sky+ remote operates the TV in the bedroom, but it will not switch the screen over to Sky.
If I hit the Sky button on the old remote, it changes to Sky+ in the bedroom, then I can use the Sky+ remote to operate everything.

I just need to know why the Sky+ remote will not switch over to Sky for me??

Many thanks in advance.

  stugra 09:19 10 Jul 07

If not a solution - can anyone recommend where to go to ask for advice?

  Graham. 09:37 10 Jul 07

The Sky+ Installer? Sky user forum click here

  stugra 12:46 10 Jul 07

Can you help with one more query? Channel 6 (Sky) in the bedroom now has a tinge of red and green diagonal stripes rolling across the screen - is there a tweak for this?

  malgall 13:30 10 Jul 07

when i had trouble with the sky mouse they just sent me a new one no charge

the remote goto sky interactive one of the buttons at the top of your remote
then sky customer service
you will find all the answer about how to program your remote it might be worth looking for mouse
problem as well

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