Sky e mail not working ?

  ray27 13:38 23 Sep 09
Locked

Hi can anyone tell me if they are having problems accessing the Sky e mail I cant access it using Outlook, I just keep getting the Password box pop up, and I cant get into the Sky emails and tools page it just tells me to try later Cheers

  ray27 14:04 23 Sep 09

I cant get emails so I have to keep refreshing the page to see if anyone has replied so I am bumping it up cheers

  Bozo4154 17:35 23 Sep 09

Hi - Try This!
In outlook Express, Select Tools, Accounts.
You will see a screen, Internet Account's.
It Should read: pop.tools.sky.com If not CREATE one.
If it is already there, Highlight it and go into the Properties selection (On Right)

General Tab:
Mail Account is: pop.tools.sky.com
Name: how you want to be seen by Emailers.
E-Mail Address: your E-Mail Address with sky.
Include this account when receiving and sync: Tick

Servers Tab:
My Server: pop3
Incoming Mail: pop.tools.sky.com
Outgoing Mail: smtp.tools.sky.com
Account Name: is your E-Mail Address.
Password : as provided by sky (Case sensative)
Remember Password: Tick.
Outgoing Mail Server: My Server Req Auth:Tick.


Connections Tab:
Skip

Security Tab:
Skip

Advanced Tab:
This is where it could be going down!
Outgoing Mail (smtp): ENTER 465 in Box
Tick Box Below as it needs a secure connection ssl.
Incoming Mail (pop3) : Enter 995 in box
Again tick lower box for secure connection ssl.

Hope this cures your woes.
Regards Ric.

  ^wave^ 17:41 23 Sep 09

as far as i know there was probs this morning could access anything on the email side of sky but ok now

  ^wave^ 17:43 23 Sep 09

thats couldnt access this morning

  desi3026 19:51 23 Sep 09

Yes,mine has been out for a few hours,but has only recently come back.The notice stated that it was a dns server error.I managed to access my messages via Outlook Express though.I now prefer Sky's mail page to O/E,but I didnt at first.
Regards

  ray27 07:43 24 Sep 09

I managed to get into the Sky email Tools Page yesterday but could only get into Outlook this morning so everything now seems to be ok thanks everyone for the help

This thread is now locked and can not be replied to.

Nintendo Switch review: Hands-on with the intuitive modular console and its disappointing games…

1995-2015: How technology has changed the world in 20 years

The updated 'Corel Painter inside Photoshop' plugin ParticleShop offers new brushes

New MacBook Pro 2017 release date, UK price and tech specs: Kaby Lake MacBook Pro to launch in…