Sky (again!)

  laurie53 19:55 12 Nov 08

I’ve just upgraded my Sky box

They can’t install the new box until December 9th but I notice from my bank statement that they took the money, and the installation fee, on 30 October.

Now while this may be perfectly legal, and I understand the need to pay in advance for some services, surely it is against all normal codes of practice to be earning interest on my money for around five weeks?

  laurie53 20:10 12 Nov 08

Sorry, this should have been in Consumerwatch.

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