Shutdown problem

  Wessie 11:01 03 Jun 04
Locked

I am using a Dell Optiplex GX260 which has windows 2000 installed on it When I shut the computer down the screen remains blue and the mouse arrow still works, but no keys work (Ctrl / Alt / Del also has no effect). Is this a terminal problem?? Leaving it overnight has no effect - the screen is still blue. I can only turn it off by switching off the power. No problems when I power up in the mornings. How can I resolve this problem?

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