shutdown

  CFM56 16:59 15 Feb 04
Locked

hi computers are new to me so this might be simple, (if you know what to do). while working on my p.c the screen completeley shuts down., then i get a squre box with no signal in it and my computer shuts down and starts up again. please help me someone

  PA28 17:19 15 Feb 04

Sounds like your machine is continuously restarting. Can you give us a bit more detail please - an accurate sequence of events, any messages, Operating System, and any messages. Also did this occur after you did something with the computer - like installed something new, or had a system crash. Presumably it worked OK at some point in the not too distant past? The more detail the better so that someone can assist.

  PA28 08:35 16 Feb 04

Please post details here, not via direct email, so that others may see, help, and if we can come up with a solution it'll be here for anyone else that has similar problems in the future.

  CFM56 12:49 16 Feb 04

thanks pa28, the shutdown seems to occur when iam using winmx. i get no idea that my computer is going to close down the screen goes black. then i get this message that i have no signal. and my computer starts up again, without me turning it on

  Indigo 1 13:21 16 Feb 04

So, are you saying that you get the multi colured box that says something like "Monitor signal lost, Check monitor cable" ?

And are you also saying that it closes down completly and goes through then entire boot sequence each time ? like when you first turn it on ? or is it different ?

  PA28 14:57 16 Feb 04

Sorry to have to ask, but what is winmx? As you have identified a pattern, have you tried uninstalling it - it may be causing a conflict somewhere along the line. As Indigo 1 says, is the message that you are receiving "No signal" - without any other frills?

Please give details of your operating system (98/2000/XP?) and also (as it may be relevant) your graphics card and whether you have updated the drivers recently.

  ensonricky 16:30 16 Feb 04

The monitor message is a red herring all that means is that no signal is being received from the base unit because it has spontaneously switched off. Check that you haven't picked up a virus. Otherwise it may well be a conflict as Indigo 1 suggests and an uninstall test then reinstall of Winmx file sharing may be the way togo, but check for a virus first.

  CFM56 16:58 16 Feb 04

thanks for your help. how do i check for virus, i have zonealarm and i am on xp.

pa28 winmx is a music download website

  ensonricky 17:14 16 Feb 04

If you don't have anti virus software load one immediately, Zone Alarm will not stop you getting a virus. Go to the Grisoft web site and download some free anti virus software,click here .

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