shut down/restart problems

  mammak 11:39 14 May 03
Locked

hi running os win98se, norton antiv 2003, just over the last few day, my comp wont shut down or restart, it sits frozen for an age then all i can do is switch of at the front power switch, any ideas thank,s in advance

  Rhuddlan 11:46 14 May 03

This sounds like a problem with NAV, I have had trouble logging off before with this anti virus software, disable it in the taskbar before you shut down or restart the computer, make sure all of the options are set to default, I know that msconfig is not avaiable in Win 98 se which is a real shame, anyway try this, let me know how you get on, reagrds, Rhuddlan.

  vinnyT 13:37 14 May 03

msconfig is available in 98se.

Just enter start\run\msconfig\ok -click the startup tag and chose from the list which prog\utility you wish to disable, then you will have to reboot for the changes to take effect.

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