Shut down problem

  Scubaman 17:18 05 Jan 12
Locked
Answered

I am cleaning up a friends' computer running Vista, I have done all the things suggested in this helproom and it runs smoothly again. The only thing I cannot fatham out is the message on shutting down. 'ui Operate Registry, open shard memory, using mutex not success6' then a couple of seconds later I see a tiny icon with 'Wrong' next to it, and a message saying that this program is preventing your comp from shutting down. I can force the shutdown but was wondering about this message.

  Fruit Bat /\0/\ 17:33 05 Jan 12

Run the registry cleaner tool in CCleaner and then retry

  Scubaman 18:03 05 Jan 12

I have already run the cleaner and defrag and run the virus and spyware progs, I have run CCCleaner again but still the same message appears.

  Scubaman 19:09 05 Jan 12
Answer

I think I have solved it. Having trawled the net I learned that it was to do with the wireless USB adapter drivers. I re-installed the drivers and it now seems ok, fingers crossed. I think he uses the USB adapter because the onboard one is not powerful enough when it is used upstairs.

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