Should I adjust, replace or reload my anti-malware software?

  rickus 13:53 PM 04 Feb 12
Locked

I have a number of issues on my 7 year old desktop and am wondering whether some of them are caused by my anti-malware software.

ISSUES

Slow start-up - This is getting progressively longer. There seems to be a lot of disk activity for 3 or 4 minutes before I can do anything.

Java slow to load - Takes up to a minute to load whichever browser I am using

Warnings about various sites' security certificates - These have recently become much more frequent. My time and date appear to be correct.

Warning messages first time receiving and sending mails - I use Outlook Express to access various e-mail accounts. When I first open Outlook Express (i.e. when it is looking to receive mails the first time) and the first time in that session I send a mail I get this Internet Security Warning message: "The server you are connected to is using a security certificate that could not be verified. A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider..." If I click Yes then the message does not come up again that session. The problem is with my main account at Sky. This worked fine initially but now always has this problem. My account settings appear to be as Sky recommend and Sky don't have an answer.

SOFTWARE
WindowsXP Home Edition - Version 5.1 Service Pack 3
Outlook Express 6 - Version 6.00.2900.5512
Comodo firewall 2.4.19.185 - Application Monitor ON, Component Monitor LEARNING, Network Monitor ON, Application Behaviour Anlysis ON, Security Configuration CUSTOM
Microsoft Security Essentials - Real-time protection on. Virus and spyware definitions up to date
Spyware Terminator 2012 - Version 3.0.0.54 Real-time protection ON, Anti-virus protection OFF
Browser - Chrome (downloaded this week) was Firefox before this week and occasionally Internet Explorer
I tend to run CCleaner about once a month

  rdave13 18:07 PM 04 Feb 12

First thing for me to notice is that you're running Microsoft Security Essentials with Spyware Terminator 2012. Even with the AV turned off it is still 'live' scanning and possibly scans, or updates, on bootup. I'd be inclined to uninstall Spyware Terminator and just run with Microsoft Security Essentials as the sole 'live' running security program.

Check how to remove spyware terminator in case you need to disable all its features first before removal. For extra manual scanning for malware try the free versions only of Malwarebytes and/or superantispyware. These need definitions updates checked manually as well as scanning.

  john bunyan 19:41 PM 04 Feb 12

I would run CCleaner more often. I would download free Superantispyware (and /or Malawarebytes) - they can find and clear adaware tracking cookies that may have been missed by MSE. Also I assume you have defragged your drive? I prefer the free Auslogics Disc Defrag to the windows one as it is quicker. I do not have any experience with Spyware Terminator so cannot comment on it.

  Woolwell 22:10 PM 04 Feb 12

If you can find Fruitbat's guide to solving slow running pc's then it couldw ell be worthwhile starting with that. You have an "elderly" system which almost certainly has accumulated junk and may be wearing out.

  Woolwell 22:11 PM 04 Feb 12

Should have asked are you sure that the time and date are correct? Have you ever replaced the cmos battery?

  Woolwell 22:14 PM 04 Feb 12

Another thought - How much RAM do you have?

  rickus 08:17 AM 05 Feb 12

Thank you very much for the replies

I have never replaced the cmos battery. The tie appears to be about 5 or 6 seconds ahead of the real time, checking it against this http://www.timeanddate.com/worldclock/city.html?n=136

The system has 1.43gb of RAM

I have not run a defrag for a while. Will get one going now and then look into removing Spyware Terminator

  Woolwell 13:51 PM 05 Feb 12

1.43 gb of RAM - Are you sure of that. It sounds like memory with shared graphics.

Advertisement

This thread is now locked and can not be replied to.

Sony Xperia Z5 review: Hands-on with the phone which the Z3+ should have been

1995-2015: How technology has changed the world in 20 years

How to choose a photographer

iPhone 6S preview: What to expect from Apple's next iPhone