Setting up an account with outlook 6

  misters 15:34 08 Feb 03
Locked

Hi, i was trying to set up a new account with outlook express 6 after following all the instructions from my isp (freeserve) i get a pop up box when i open outlook asking me to confirm my usre name and password in which i do then i get an error message saying host cant be found. Pleasew is there something i'm missing?
thanx in advance.

  spikeychris 15:42 08 Feb 03

On the server tab does it say pop.freeserve.com smtp.freeserve.com?

Chris

  misters 15:46 08 Feb 03

yes i have triple checked everything, can i just mention that when i open outlook the box for rembering password is greyed out, i dont know if this would make a difference for starting a new account tough.

  spikeychris 15:53 08 Feb 03

What operating system are you running?

  spikeychris 16:06 08 Feb 03

Can't stop so....

One way to fix this is to select the Mail tab Select your mail account from the list and choose the Remove button.

Recreate the mail account.

Chris

  misters 16:09 08 Feb 03

I'll give it a try,cheers

  misters 16:18 08 Feb 03

Just to say thanx to spikeychris, did what you said and it seems to be ok.

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