Service Pack 3 Urgent

  alfredgerald 16:43 11 May 08

I am half way through installing SP3 and it has frozen What should I do?

  Pamy 16:48 11 May 08

Shout, scream, jump up and down and swear never to use MS again

  alfredgerald 16:52 11 May 08

No real help Pamy

  Pamy 16:55 11 May 08

But it helps me when things go wrong

  Pamy 16:59 11 May 08
  brundle 17:00 11 May 08

Was the update from MS Updates or via download of the stand-alone version? At what point has it "frozen"?

  crosstrainer 17:02 11 May 08

Try starting your PC in safe mode (tap the F8 key on boot up)

Go to add remove programmes and see if SP3 is mentioned.

If not Re-boot in safe mode and try a system restore to before you tried SP3, then leave it alone....It's grief with a capital GRRR!

  alfredgerald 17:03 11 May 08

From MS Updates. Froze after installation and during process checks.
Have used Restore Point and my PC is working normally !!! I think.

  crosstrainer 17:07 11 May 08

They really did jump the gun on this one....Glad you are up and running again :)

  alfredgerald 17:15 11 May 08

Have checked Microsoft for updates and it tells me that SP3 is downloaded on my PC and ready for installation.
Should I remove it and if so how?

  crosstrainer 17:20 11 May 08

You've restored to a time after the original download but prior to installation. You could:

Ignore it and leave "as is"

Set another restore point and try installing it again (this has worked for some)

You will still have the restore option if it freezes again.

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