Serious Problem

  Gios 01:44 23 May 04

Computer wont boot properley.

Cannot access files through short cuts


Cannot access email or anything else, if any body can help

Please ring )01942 718366 after 10.30 am UK time.

All help appreciated I am stuffed!



  Giggle n' Bits 01:47 23 May 04

the phone number sounds like a tech number for you to call for a repair service.

If your running XP or ME, do a system restore.

  Gios 01:51 23 May 04

Can't run a system restore , i get the same message. WINDOWS CANNOT FIND C:\whatever?
Only the internet works


  ahales42 03:02 23 May 04

Only the internet works in order for your internet to work windows has to work. have you by any chance partitioned your hard drive? "windows cannot find C:\ whatever" so windows is working then. whats the betting windows is now on D:

  Gaz 25 03:25 23 May 04

Tweak XP or a reg edit can resolve installtion dir.

  Gios 10:03 23 May 04

I don't have D drive only C

It started when I ran Diskkeeper. I got a message explore.exe < small box on screen.

Then I ran trend housecall antivirus this found 29 virus's I deleted 27. two remain but apparently they are harmless.

The Internet is fine but it can't find the path to anything else.
I don't really want to format if I can help it


  Gios 10:22 23 May 04

I can go into my computer and open the the folders no problem. I just don't seem to be able to access any files at all.

I just get the message Cannot find C:\program files\ whatever.

So far as I can tell only the internet works and any folders with pictures are ok. I can view pictures no problem.


  Gios 10:26 23 May 04

C:\Program Files\Sage\Accounts

This is what shows in the top when I go into my computer and open up the filest
Yet when Try to use this program it say it can't find it?


  Diodorus Siculus 10:28 23 May 04

Try the system file checker:




You will need the OS CD.

A reinstall may be the next step.

  helmetshine 10:33 23 May 04

When you're in My Computer have you tried double clicking on the exe file within the program folder itself..not the shortcut..if that runs the prog try deleting the old shortcut and creating a new one...if thats not the case try reinstalling the prog over itself

  Gios 10:37 23 May 04

This is the problem. I can't run anything at all. I even downloaded a registry repair program.

It dowloaded fine, but when you try to run the program it say it can't find it.
And I just downloaded it and I can see it on my C: drive

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