Serial numbers on printer

  Woodlane 12:04 07 Feb 08

Wanting to send HP an E Mail about my C4280 Photosmart all in one printer they asked for it's serial number. I found a number of reference numbers on the bottom of the machine but whichever number I quoted was said to be incorrect. Mine was a general enquiry so would have thought the model only would have been enough. Having tried several times I gave up! I am quite sure one of the numbers given was correct. Is this done to discourage enquiries?

  sinbads 15:36 07 Feb 08

dont know if this will help click here

  Totally-braindead 15:40 07 Feb 08

See if this helps click here

or this click here

  Woodlane 16:29 07 Feb 08

Thank you braindead. I tried what you suggest and the print out it produced gave the serial number. I checked with HP and they still told me the number is on the machine but it isn't! However the number I got is correct so thank you very much. why are things always so complicated.? Don't answer that.

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