parkhead 21:31 29 Aug 06

Using Microsoft Outlook I used to be able to send e-mails to my own e-mail address. I then opened them at my office and kept them on my office computer as back-up. However, for some reason I send them normally now but they don't arrive. I've been on the BT Helpline and they talked me through a number of checks but none solved the problem.

Any kind advice out there?

Many thanks in anticipation.

  STREETWORK 21:41 29 Aug 06

Are you using the address book, if so delete the entry and remake it.


Is there a server at work blocking the email?


Try sending one from work and then replying to it when you get home.

The last will check if its getting through, if not call your ISP

  parkhead 21:58 29 Aug 06

Hi STreetwork,

Thank you.

I did delete from address book and retry but no use.

I cannot access it from any computer - not just work.

I'll try option three tomorrow.

Kind regards.

  €dstowe 06:26 30 Aug 06

Easiest thing is to open another email account (g-mail, yahoo or something like that). You then send from one account to the other each time.

  parkhead 22:10 30 Aug 06

Many thanks, Cdstowe. I've created a hotmail account.

Kind regards.

  Forum Editor 00:02 31 Aug 06

or forwarding existing ones?

  ajm 00:09 31 Aug 06
  parkhead 21:15 01 Sep 06

Hello Forum Editor,

I have tried both ways unsuccessfully.

(Thanks ajm - I'll consider that.)

  Catastrophe 02:13 02 Sep 06


You can access your email from anywhere via

Does this solve your problem?

  STREETWORK 08:33 02 Sep 06

Just a thought, are BT blocking your email as spam.


Which firewall are you using?

  p;3 11:50 02 Sep 06

have you physically opened your BT server to see if they have been put in the bulk mail box as spam ?

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