Security Issues

  mcheathen 18:37 PM 25 Jan 12
Locked

My Avast anti virus is switched off and I can't get it back on.

My windows updates are also switched off and I can't get them back on either.

Went to 'security centre' pressed the button for 'turn on automatic updates'. A window then appeared with the message 'sorry the security centre could not update settings. Go to System in control panel and select 'Automatic'.' Well I did that and it still wont come on.

  Fruit Bat /\0/\ 18:42 PM 25 Jan 12

reboot and retry

a reboot should restart the service as it is now set to automatic.

after the reboot you should b able to restart the AV and auto updates in security centre.

  mcheathen 19:58 PM 25 Jan 12

Tried rebooting, but the problems remained. I sorted the Avast problem by removing Avast and re-installing. 'System' 'Automatic Updates' has 'Automatic Updates' selected, but in the 'Security Centre' they are still read as being switched off.

  Fruit Bat /\0/\ 20:17 PM 25 Jan 12

Start -run (search) type services.msc

check Background Intelligent Transfer is set to automatic and started.

  birdface 20:21 PM 25 Jan 12

While in Services make sure Windows update and Security center are switched to automatic and both are running.

  birdface 09:31 AM 26 Jan 12

Maybe also give MalwareBytes a run to see if it finds any problems.That is normally the first thing they do is stop the security programs from running.

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