screen freezes at AOL start up

  skins322 10:04 22 Jan 03
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  skins322 10:04 22 Jan 03

my computer has two users,my section works fine.when my partner tries to start AOL 7.0 from the desk top short icon the welcome to AOL box appears and the counter runs up to 100% at bottom left of box and then the screen freezes. when i try my section AOL loads normally. any ideas?

  Djohn 12:02 22 Jan 03

skins322,Not sure of the answer to this, but on your screen you say the counter runs up to 100%. this is not normal! It only does this after a fault as occurred and it is resetting itself. J.

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