screen freeze

  civicr 11:50 AM 27 Dec 11
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Merry xmas , hope you all had a good time , My father in law got a new usb mouse in the shape of a car from santa and the screen freezes after a couple of clicks . He uses xp . Any ideas . Civicr

  spuds 12:28 PM 27 Dec 11

When first installed, did it show as new hardware?. Did the new mouse come with drivers?. How many 'buttons' does the mouse have, perhaps including scroll?.

  spuds 12:38 PM 27 Dec 11

Should have also asked. When you say the screen freezes, does the mouse pointer still works, locks or vanishes?.

  civicr 16:40 PM 27 Dec 11

two buttons with scroll . Nothing works when freezing , you have to reboot. Not sure what came with it driver wise , but I have something similar and it just worked.

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