scanner problem

  jojogold 11:48 02 Jan 03
Locked
  jojogold 11:48 02 Jan 03

ive just set up the scanner its a primax usb 9600,when i try to save the item ive scanned it does not let me save to desktop,but when it does it tells me that i can not open the file bla bla bla ,could any 1 help in this please thanks

  €dstow 11:53 02 Jan 03

Have you enquired of the manufacturers? click here

According to the website it is for W98. There is no reference to any other O/S. What operating system are you trying to use it on?

€d

  DieSse 11:56 02 Jan 03

" ...it does not let me save to desktop,but when it does it tells me... "

Well does it or doesn't it?

When you can save, are you maiking sure you do't change the file extension name - this will stop it opening.

If you can tell us the full message of why the file won't open, it might help please.

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