scanner problem

  juedoc 16:10 24 Apr 07
Locked

I have got a HP all in one PSC1210 and the printer and photocopier work but not the scanner. Any ideas?

  anskyber 16:49 24 Apr 07

Which operating system are you using?

Do you have the latest drivers for the machine and have you loaded all the software?

  juedoc 17:01 24 Apr 07

I am using windows XP and all the drivers are up to date. I have even used the scan on the HP website and it says all is installed OK.

  Woolwell 18:29 24 Apr 07

These sites may help click here

click here

They seem to suggest trying a different USB port and/or cable.

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