Scanner Not Working With Vista

  SebBux 12:27 07 Jan 09
Locked

HI

I have been trying to set up my old Visisoneer 4800 scanner on my Pc.

Even though the install disc states 98/2000/ME/XP
and i have (Windows Vista) it still installs. But the scanner will not work.

When i click to start scanner i get problem box appear. Check power cable or USB scanner cable.

Nothing wrong with power or scanner to Pc connection.

Is it just not compatible?

I be grateful for any suggestions.

Thanks

  SebBux 12:59 07 Jan 09

When i click Twain (start) i get the a box appear.

ERROR
Scanner is not found! Please check the following:
(1) Power adaptor is plugged in the scanner connector.
(2) USB cable is properly connected with the scanner and PC.
(3) USB setting is enable in BIOS

  jimv7 13:09 07 Jan 09
  SebBux 13:17 07 Jan 09

Thanks jimv7

I got to the page ok. But when i opened link

4800 USB SCANNER 4800 USB...

I got the following

Secure Connection Failed

visupport.visioneer.com uses an invalid security certificate.

The certificate expired on 17/08/2008 00:59.

(Error code: sec_error_expired_certificate

  jimv7 13:46 07 Jan 09

Strange, works ok with firefox, maybe you have the security settings too high.

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