Scan Disk, Defragmenter

  sheps 21:24 17 Dec 03
Locked

Why is it that my pc will no longer do a scan disk, or a defrag, is it because i have used norton antivirus scan?

  LeadingMNMs 21:26 17 Dec 03

try disabling the antivirus software and then running them. my computer will defrag with no problems with antivirus running but it may need disabling while carrying out these processes.

  sheps 21:36 17 Dec 03

I have tried again, with the antivirus disabled and it still does not work, it comes up with the pop up, and it just says 0% complete, when you click onto show details the page is blank.

  LeadingMNMs 21:38 17 Dec 03

how long did you leave it. sometimes it can take a while to get going

  BackSlash 21:39 17 Dec 03

try clicking Analyze if you are on XP. Once that's done click Defragment.

  VoG II 21:42 17 Dec 03

Try in Safe Mode to stop background processes interrupting. To do this reboot and keep tapping the F8 key just before the Windows screen appears. Then use the arrows key to select Safe Mode from the menu that appears.

  sheps 21:43 17 Dec 03

I try again this time i'll leave it a little longer, I'm running "ME"

  wee eddie 22:25 17 Dec 03

over rules Windows System Tools.

This may be your problem, rather than NAV

  sheps 22:29 17 Dec 03

so while i have norton utilities , i can no longer do manual defrag or scan disk? I've just tried again with Norton disable and it still didn't work. Cheers for that. Sheps

  VoG II 22:30 17 Dec 03

What actually happens (in detail please)?

  MAJ 22:36 17 Dec 03

Also, try Diskeeper Lite click here, rather than ME's own defragger, sheps.

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