SB Audigy 2 ZS background white noise

  Boluwd 21:10 15 Oct 03
Locked

Can someone explain why I'm getting an annoying background hiss/rumble noise in my speakers when the CD Audio is on (unmuted) (and to a lesser degree with "line in" on). If I mute the CD Audio button on the Creative surround mixer most of this background noise goes and will be completely eliminated if line in is muted as well.
I have a brand new Mesh computer XP Home, Athlon 3000+, Asus A7N8X Deluxe v2.0,Graphics 128Mb FX 5600 Personal Cinema, 512mb Ram.The onboard sound is disabled.

  Djohn 00:54 16 Oct 03

Check in your soundcard and windows own recording device that the microphone input is muted, or turned off. This may help. j.

  Gaz 25 01:24 16 Oct 03

These sound cards are excellent, but if you do have any problems creatives support and/or forums may be able to provide an answer. Here is the link: click here

I have never had a problem with this Sound card before.

Good luck in solving your problem,
Gareth.

  Gaz 25 01:29 16 Oct 03
  Boluwd 16:19 16 Oct 03

Thanks Gaz, yes I've actually posted on there! To be perfectly honest I need to sit down and check what's being used. If I play mp3/wave files using MusicMatch or WMP9 from harddrive, then only the basic master volume and wave source button has any affect on the sound which is what I would expect. However, if i play a CD in my DVD Rom, again only the master and wave source buttons have volume control. I can mute the CD Audio, line in and CD Digital buttons without affecting the volume.
This background hiss is admittedly not very loud but increases when I increase the slder on the CD Audio button and to a lesser extent the line in slider. What are the CD Audio and CD Digital buttons for?

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