Samsung NC10 won't connect to wireless network

  GileyD 20:14 22 Oct 09
Locked

Bought an NC10 netbook yesterday and have tried to get it connected to our Netgear router. Tried all the obvious things (obvious to a non-techy that is!) but no joy. My phone connects to the network ok and just been round to my neighbours and the NC10 won't connect to his network either.

It seems therefore the problem is with the NC10. Before I try ringing the Samsung helpline tomorrow has anyone got any ideas?

Thanks

  tullie 20:19 22 Oct 09

Are you saying that it will not connect wired,or wireless?

  GileyD 20:20 22 Oct 09

I've not tried wired, but it won't connect to either my nor my neighbour's wireless network.

  tullie 20:30 22 Oct 09

Connect it wired first until it finds your network.Then try it wireless,turn on your wireless using FN and the appropriate key,ive forgotten which, around about f6 or f7 i think.Hover your mouse over your icon in the taskbar,your network should be mentioned

  GileyD 21:07 22 Oct 09

It finds the network ok, it finds about 5, it just won't connect once I've entered the network key.

I just tried connecting wired, but no joy, got a message "a network cable is unplugged" .

  tullie 21:11 22 Oct 09

Im sure someone will have the answer,i connected straight away with my nc10.Ambra is on the ball with stuff like this.

  GileyD 21:17 22 Oct 09

Ok, cheers anyway.

  ambra4 23:43 22 Oct 09

Check that the Lan card is set up correctly on the NC10 Netbook

Start – Setting - Control Panel - Select- Internet Options-Connection Tab

In the “Connection” screen, there are three selections:

“Never dial a connection”,

“Dial whenever a network connection is not present”

“Always dial my default connection”.

If you can make a selection, select “Never dial a connection”.

If you cannot make a selection, select “LAN Settings”

Un-Tick marks next to any of the displayed Options:

“Automatically detect settings”,

“Use automatic configuration script”

“Use a proxy server”.

Click “OK”.

Then click “OK” again in the “Internet Options” page.

Network Adapter Setup

Also called a LAN card (Local Area Network) or NIC card (Network Interface

Connection)

Click – Start – Settings - Network Connection

Double click on the “Network Connection”

Right click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

In the “Local Area Connection Properties” window all boxes should be ticked

At bottom of display tick the box “Show Icon in Notification Area When Connected”

A display Icon will appear in the task bar when you have finish the setup

Click-Internet Protocol (TCP/IP) Click the “Properties” button

Select “Obtain an IP address automatically

Select “Obtain DNS server address automatically”

Click- Advanced-Click-WINS Tab-Tick-Enable LMHOSTS Lookup if un-tick

Do Not Change Any Other Setting

Click “OK”.

Your computer network card is now configured for use with the Modem/Router

Other Lan Card Setting

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click Advanced Tab

Click- Connection Type - Change to “Auto- Negotiation”

Click- Flow Control-Change to “Hardware Default (Auto)”

Click-Power Management Tab

Un-Tick if selected "Allow Computer to turn this device off to save power

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on

Next-Finish

  ambra4 23:46 22 Oct 09

Wireless Lan card Setting

Most laptop computer these days comes with a building wireless card; some required you

to switch on the “Wireless Radio Antenna” via a small slide switch on the laptop or using

the FN (Function) key you have to hold down the FN key and press the key with a small

antenna icon to turn on the “Wireless Card Antenna”

Check that the wireless card is “Enable” from the Network Connection Area

Start – Setting - Network Connection - Right click-“Wireless Area Connection”- Enable

or Disable as required

If already “Enable” try “Disabling” and re “Enabling” the wireless card



Check these setting on the wireless card

Right click on Wireless Icon in the task bar

Click Status – General - Properties

Click Wireless Network Tab – In the “Preferred Network” display box highlight your

network name and click Properties

Tick “ Connect even if this network is not broadcasting”

Click Connection Tab – Tick “ Connect when this network is in range”

Click OK

At the top of display the type of Wireless Card will be displayed

Click Configure – Click - Advanced Tab

Check the following: -

‘Auto Connection Mode” is Enable

“Power Saving Mode” Set to Cam (Constantly Awake Mode)

Click - Power Management Tab (If Available)

Un Tick “Allow the computer to turn off this device to save power”

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on

Next-Finish

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