Safe mode

  armouredbear 12:26 19 Jan 06
Locked

Stuck in safe mode. Is there a simple solution or do you need more info?

  Skyver 12:27 19 Jan 06

Version of Windows? Recent hardware/software installs? Any problems over the last few days/weeks? Do you run antivirus? Which one? Antispyware?

  armouredbear 12:36 19 Jan 06

Hello skyver,

It's a disabled friends computer actually but the only info I have is;

Windows 98.

Screen stuck in safe mode.

No New hardware installation recently.

Software, downloaded Incredimail. System then crashed and when turned on again was in safe mode.

Norton antivirus.

Spywarestormer.

Hope this helps.

Bear.

  Skyver 12:41 19 Jan 06

Thanks, try uninstalling Incredimail first off.
Look in Control Panel/System/Device Manager for any red or yellow markers and remove the relevant hardware.

  armouredbear 12:53 19 Jan 06

Incredimail uninstalled.

No yellow or red markers.

Bear.

  Skyver 12:57 19 Jan 06

My memory of 98 safe mode is hazy, is it actually saying Safe Mode? Can you up the graphics resolution or number of colours?

  Wak 15:59 19 Jan 06

If you wish to e-mail me via the little yellow envelope next to my name I will send you a 24KB .doc file covering trouble shooting and Fix StartUp problems in Win 98SE and ME.
I use Win 98SE and have found it very useful at times.
Wak.

  wee eddie 16:36 19 Jan 06

Does your PC, not then open at the black multi-choice screen?

  armouredbear 16:49 19 Jan 06

Thanks Wak,

We'll see how we get on with that tomorrow.

Regards,

Bear.

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