Make / model of laptop and operating system used?
make / model of router?
She will have a Virgin modem, that should then be connected by ethernet cable to a "cable router" and the either by cable to the desktop and wireless to the laptop click here
What is ransomware and how do I protect my PC from WannaCry?
What I learned from my mentor, Oscar-winning VFX supervisor Phil Tippett
Siri vs Google Assistant
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