Router disconnection issues

  ske7ch 03:12 30 Oct 07
Locked

Well its hard to explain but ill try to break it down.

I would come home from work, to hear from family that they have no internet.

I check my pc to confirm, reset router and boom, i have internet. I figured the modem went down during the day, something on the ISP's end and it just needed to refresh an ip.

Now its been happening maybe 1 time a week.

The weirdest one was tonight, i was playing on my Xbox360 online, and one person said there was no internet. Well i was playing on it, so i checked my pc. Sure enough no internet.

So some how no PC's in the house has internet, but my 360 did. A simple router reset and all was good to go.

Any ideas and solutions would be appreciated, thank you.

  recap 22:05 31 Oct 07

Check the Event Viewer in Administrative Tools for any error relating to this and post back the Event ID and source, it may help to establish what is happening.

  ambra4 00:31 01 Nov 07

Change these setting and see if broadband still dropping connection

Lan Card Setting

Right click on Local Area Connection Display Icon on task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Flow Control-Change to Enabled if Disabled

Click-Power Management Tab

Untick if selected "Allow Computer to turn this device off to save power

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on

Next-Finish

  ske7ch 00:08 03 Nov 07

Just a question regarding Ambra4's response.

Going and unchecking "Allow computer to turn this device off" does not seem like a step required.

In my situation, its not just my pc lossing internet, it is all pc's in the house. Wired and wireless.

So imo the router settings... or... something of that sort are the issue.

And to check my event viewer... im drawing a complete blank. Been awhile since i did any actual PC or networking work (since high school ibelieve)

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