My Netgear modem router recently 'froze' and the IT guy at work carried out a 'hard reset' (which he had done once before) to get it working again. However when I set it up again back at home, reapplying the settings (that I have done several times before without problem) I have found that although my desktop is showing it as successfully connected, I am unable to access any web pages, receive any emails through Outlook Express, or access the internet in any other way. However, my laptop is connected and accessing the internet via the same router in the same way with no problem.
I have even tried using a new router (the same model), only to find exactly the same situation. I have tried disabling my firewall in case this is the issue. I have also tried connecting using the ethernet cable, but this changes nothing, so it is nothing to do with the wireless connection.
Has anyone else had a similar problem, and if so please can you help, as I have no idea what to do next! Thanks in advance.