router configuration

  anotony 19:04 29 Dec 07
Locked

i have virgin broadband, which i wish to connect to a router. the router is by pluscom, i have followed the installation process a number of times but no luck. the router ip address is 192.168.1.1

subnet 255.255.255.0

wan access dhcp

i can configure my laptop which has xp to the router and test it with the ping test, but i cant seem to get internet acccess still and dont know what im doing wrong. could anyone help?

  Strawballs 20:01 29 Dec 07

Did you unplug the cable modem or the STB for at least 5 min before you connected the router to it?

  dms05 10:46 30 Dec 07

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