//some 3rd party need geo

RM laptop stuck on 640x480

  axus 03:22 11 Apr 06
Locked

Help appreciated
I have a laptop badged RM with a P4 1.8 ghz with 256 ram. I can only get 640x480 resolution. Tried all the usual but it can not find or list any drivers. Someone has suggested the graphics chip might be faulty but I don't know enough to check, can manage to add memory but that is about it.
Put in a replacement hard drive, formatted then XP Pro installed
If it is the chip, can it be repaired or replaced ?
Thanks

  Taff™ 06:17 11 Apr 06

RM are specialists in providing computers for educational establishments. click here

Have you done an analysis of your laptop to determine what graphics it has? Try click here and run their free Advisor then post back the relevant basic info about the computer (Model, processor, RAM, HDD etc) and specifically the graphics.

  Taff™ 06:20 11 Apr 06

There is an extensive support knowledge base click here

  axus 12:43 11 Apr 06

Thanks

Operating System System Model
Windows XP Professional Service Pack 2 (build 2600) RM plc AOpen 1845
System Serial Number: TO90922140
Chassis Serial Number: TO90922140
Enclosure Type: Notebook
Processor a Main Circuit Board b
1.80 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: RM plc AOpen 1845
Serial Number: TO90922140
BIOS: Wistron V3.5 R01-A50 EN 06/06/02
Drives Memory Modules c,d
29.98 Gigabytes Usable Hard Drive Capacity
28.02 Gigabytes Hard Drive Free Space

TOSHIBA DVD-ROM SD-C2502 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

FUJITSU MHS2030AT [Hard drive] (30.00 GB) -- drive 0, s/n NL30T2B13A9T, rev 8004, SMART Status: Healthy 256 Megabytes Installed Memory

Slot 'DM2' is Empty
Slot 'CN22' is Empty
Local Drive Volumes

c: (FAT32 on drive 0) 29.98 GB 28.02 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Administrator 4/11/2006 11:08:53 AM (admin)
local system accounts
Guest never
HelpAssistant never
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account None detected
Controllers

Display None detected

Standard floppy disk controller
Intel(R) 82801BA Ultra ATA Storage Controller - 244B
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller] None detected
Bus Adapters Multimedia
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444 Intel(r) 82801BA/BAM AC'97 Audio Controller
Communications Other Devices
None detected Microsoft AC Adapter
Microsoft ACPI-Compliant Control Method Battery
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
PS/2 Compatible Mouse
USB Root Hub (2x)
Virus Protection [Back to Top]
No details available

  axus 12:46 11 Apr 06

I have downloaded the graphics drivers from the knowledge base, tried to install and received the following message
" Setup failed to install (0x80040707)"

  Taff™ 13:01 11 Apr 06

Try this link click here

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