Returning goods that Fail again!!!

I purchased a Netgear Router in Jan 05 and it arrived dead, I returned it(at my own expense)and another arrived. It packed up at the end of April, since then I have been back and forward with the internet shop trying to resolve. I was told to contact the manufacturer and they wanted me to pay for delivery. I didn't and have be going at the shop since. In one mail they say I am entitled to a refund, then they say I am not. Can anyone help as I don't like the attitude of once we have your money we could'nt care.

The shop is Supersaver part of Watford electronic.



  john-232317 13:56 31 May 05

Post in (consumer watch) you might get more answers there.

  wobbly76 14:11 31 May 05

You have my sympathy, I bought a faulty item from them last year, I think the shop was Savastore, I got no response when I complained so I tried to contact Watford Electronics, they didn't reply either. I shall certainly take care to avoid them in future.


I will put in consumer watch, Thanks for the replys. It has certainly put me off them...

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