remove tojan

  1973scotty 20:04 11 Jul 08
Locked

I have ran spybot search & destroy & cant remove this trojan MessengerSkinner.rtk: . can you help

  mfletch 20:10 11 Jul 08

Hi,

First download this from Malwarebytes

click here

Then turn off spybots teatimer

Ignore the [u] [b] if they show its for another forum

How to disable Spybots Teatimer

[b]First[/b]

* Right click Spybot in the System Tray (looks like a calendar with a padlock symbol)
* Choose [u]Exit Spybot S&D Resident [/u]


[b]Second[/b]
* Open Spybot S&D
* Click [u]Mode,[/u] check [u]Advanced Mode [/u]
* Go To Left Panel, Click [u]Tools,[/u] then also in left panel, click [u]Resident [/u]
* If your firewall raises a question, say [u]OK [/u]
* Uncheck the box labeled [u]Resident Tea-Timer[/u] and OK any prompts.
* Use [u]File, Exit[/u] to terminate Spybot
* Reboot your machine for the changes to take effect.

Then restart your computer into safe mode and do a full scan with Malwarebytes,

SAFE MODE

Reboot into SAFE MODE

1/Click Start and then click Turn Off Computer.
2/In the Turn Off Windows dialog box, click Restart, and then click OK.
3/As your computer restarts but before Windows launches, press F8 repeatedly.
4/Use the arrow keys to highlight Safe Mode, and then press ENTER.
5/If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.
Note: If Windows launches before you can choose a safe mode, restart your computer and try again
PS/ Sometimes it maybe the F5 key

  1973scotty 20:39 11 Jul 08

DOSE THIS WORK ON VISTA

  Halmer 22:28 11 Jul 08

Well I finally got the problem sorted. It was a worm and/or virus and nothing to do with Mozilla at all. I got rid of it and learned a lot from the great guys at
click here
to whom I am very grateful. If you have problems that ordinary programs can't solve then this should be your first call. Thanks again guys!
Mike

  mfletch 14:29 12 Jul 08

Yes it does work with Vista

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