Remote Desktop Assistance not working anymore HELP

  toni b 22:43 29 Sep 04
Locked

Its been a few months since I needed to use Remote Desktop assistance to fix my mums computer but now that she nneds help it does not work we both have xp pro and it has worked perviously but after searching the web for a few hours think that xp2 may have change a few things I have checked services running on both computers to make sure they were turned on and checked or turned off firewalls to no avail any body experience anything similar that they managed to fix any help would stop me losing my hair. p.s I have tried installing other software but this was fruitless as my mum bless her has no idea about computers

regards Toni

  Androcles 23:06 29 Sep 04

Hello Toni,check this out.
Click start,control panel,performance & maintainance,
then system,then click the remote tab,make sure the allow remote assistance box is ticked.Regards.

  toni b 00:22 30 Sep 04

Yes I have uninstalled windows messenger and aslo check to allow for remote assistance on both machines

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