reinstall fresh copy vista

  denis93 01:52 10 Jun 08
Locked

how can my sister install a fresh copy of vista,Windows edition ,here are her details

Windows vista home basic
copy right 2006 Microsoft Corporation. All rights reserved.


System

Manufacture: MEDION
Model: Professional PC
Rating: 2.0 Windows Experience Index
Processor: Intel(R) Celeron(R) D CPU 3.33GHz 3.33GHz
Memory (RAM): 766 MB
System type: 32 - bit Operating System


MEDION Support

Phone number: Hotline: 0870 7270370 / Fax: 01793 715716
Support hours: Mo - Fr: 08:00 - 20:00 / sa - su: 10:00 - 16:00
Website: Online support


Computer name, domain, and workgroup settings

Computer name: Tracey-PC
Full computer name: Tracey-PC
computer discription:
Workgroup: WORKGROUP


Windows activation

Windows is activated
Product ID: 89572-OEM-7332166-00204

  sunny staines 04:56 10 Jun 08

place the dvd in the pc, reboot and follow on screen instructions to reinstall very staight forward.

but make sure all docs etc backed up to dvd and all drivers & isp login details.

  denis93 05:14 10 Jun 08

thats what the problem is,she did no get a dvd or cd with the computer.

  Pine Man 09:34 10 Jun 08

Sometimes manufacturers have a facility to restore your PC to its original delivery state by pressing the F10 key as you boot the PC up. Have you tried this?

If not you will have to contact Medion for either advice or an installation dvd.

  denis93 15:17 10 Jun 08

i phoned them up and they said she should have a cd or dvd,but she did not get one,and they want £19.99 for a recovery disc.

  Pine Man 15:23 10 Jun 08

That may have to be the answer then but ensure that it comes with the 'Product Key' so it can be activated.

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