Receiving faxes on computer is blocked

  Drpeter 18:54 21 Mar 05
Locked

I am unable to receive faxes, the senders are given a voice message which says, ”Sorry, we are not receiving faxes. Goodbye.” Sending faxes from the computer presents no problem.
BT tells me that they do not block faxes. I use Windows XP Professional and the built in Windows firewall lists exceptions for the Microsoft Fax Console and also Snappy Fax. I have used both programs – sending is no problem, receiving – No joy!
Firefox v 1.0.1 is installed, with the extension AdBlock v5 d2 *nightly 39 and wonder if this latter might be causing the block.
Has anyone come across the same problem? Any suggestions would be very welcome.
Peter

  Jackcoms 18:56 21 Mar 05

Are you using BB or dial-up?

If BB, you cannot send/receive faxes in the conventional sense.

  Drpeter 20:01 21 Mar 05

I am on Broadband, but the fax modem, on COM 3, is obviously on the normal telephone line NOT BB! As I stated above, there is no problem sending faxes, only receiving is blocked.

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