reading email attachments

  swansong 17:27 15 Dec 09
Locked

I have received an email with attachment from a friend, after saving the attachment and opening it I find it is just letters and spaces with the letter y most prominent. Is there a solution or will I have to ask my friend to post me the info. Any advice is appreciated

  Fruit Bat /\0/\ 17:30 15 Dec 09

what is the file extension of the attachment (last tree letters)?

  Sea Urchin 17:31 15 Dec 09

What type of document is it? What is the extension - .doc for example?

  Sea Urchin 17:33 15 Dec 09

Snap

  swansong 19:21 15 Dec 09

It is a .doc file

  Technotiger 19:33 15 Dec 09

.doc of course would normally need Word or similar to open and make readable. But it may depend on which version and which program created the .doc, I believe some later versions are not backward compatible with older version - or vice-verca!

  Technotiger 19:34 15 Dec 09

Oops - vice-versa!

  Sea Urchin 21:04 15 Dec 09

So which program are you trying to open the attachment with?

  swansong 17:07 16 Dec 09

I'm using microsoft powerpoint viewer

  Technotiger 17:28 16 Dec 09

You need to use Word or Open Office to view the attachment.

  Technotiger 17:31 16 Dec 09

If you don't have Word, it will open in Word Pad.

Start>All Programs>Accessories>Word Pad ...

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