RE-loading windows XP

  technician 10:38 AM 14 Nov 12
Locked

It seems I have a trojan virus on my computer. I understand the best way to get rid of it is to reload windows. Can I move other programmes installed on main drive to a external drive, then reload windows XP from recovery drive, then move programmes back ?

  mgmcc 10:44 AM 14 Nov 12

No. You cannot move programs around because their entries in the registry would no longer be correct. They will have to be reinstalled from the original installation media after you've done the reinstallation of Windows.

I suppose you don't have a backup using something like Acronis True Image from before you got the trojan?

  lotvic 10:51 AM 14 Nov 12

Which program has diagnosed the 'trojan virus' and what symptoms/behaviour have you got on your pc that makes you feel that an install is the only answer to clear it?

  northumbria61 10:53 AM 14 Nov 12

Try the simple things first enter link description here

  Fruit Bat /\0/\ 15:41 PM 14 Nov 12

What antivirus program and anti malware programs are you using?

Malwarebytes or SAS are both free and very good

  technician 10:23 AM 15 Nov 12

Thanks mgmcc,though that but worth a try. I think spydig said it was a trojan. Tried malwarebytes, pcsafedoctor, pc cleaner pro,stinger, spy emergency,xoftspy and norton 360. Some say nothing is wrong and others find it and do nothing. Computer is very slow, screen freezes, programmes take ages to load or exit and it says (not responding).

  Fruit Bat /\0/\ 11:53 AM 15 Nov 12

What is the name of the Trojan?

  technician 13:18 PM 15 Nov 12

Helminthos

  Fruit Bat /\0/\ 13:41 PM 15 Nov 12
  1. Boot your computer into safe mode to close all running processes.

  2. Remember to back up your system before making any changes for future restore job when necessary.

  3. Remove these TrojanDownloader.Helminthos.fe files:

    C:\Program Files\Antivir Solution Pro\AntivirSolution.exe %UserProfile%\Local Settings\Application Data[random][random].exe

  4. Open Registry Editor to delete the following registry entries:

    HKEYCURRENTUSER\Software\Microsoft\Windows\CurrentVersion\Internet Settings 'WarnOnPostRedirect' = '0' HKEYCURRENTUSER\Software\Microsoft\Windows\CurrentVersion\Run 'tmp' HKEYCLASSESROOT\secfile HKEYCLASSESROOT\Folder\shellex\ContextMenuHandlers\SimpleShlExt HKEYCLASSESROOT\CLSID{5E2121EE-0300-11D4-8D3B-444553540000} HKEYCURRENTUSER\Software\Microsoft\Windows\CurrentVersion\Policies\Attachments 'SaveZoneInformation' = '1' HKEYCURRENTUSER\Software\Malware Defense

  5. It is possibly for TrojanDownloader.Helminthos.fe to load by hiding within the system WIN.INI file and the strings "run=" and "load=". So you must check carefully in order to thoroughly remove it from your computer.

  6. It is necessary for you to clean the IE temporary files where the original carrier may store.

  7. Rerun malwarebtes on completion to see if it finds it agin

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