Re-establish connection with my talktalk.net email

  jaqui 15:23 19 Oct 14
Locked

Trying to configure "Outlook" to connect with the TalkTalk server to re-connect with my e-mail account! Tried my correct e-mail address, and the talktalk provided password, but Outlook can find the connections.

My account has not been accessed for 9 days.

  john bunyan 15:33 19 Oct 14

I would phone them on 02034415550 to get them to fix it

  jaqui 15:41 19 Oct 14

Trying to configure "Outlook" to connect with the TalkTalk server to re-connect with my e-mail account! Tried my correct e-mail address, and the talktalk provided password, but Outlook cannot find the connections.

My account has not been accessed for 9 days

It happened AFTER Talktalk sent me a new router WHICH DIDN'T WORK. They have now sent me a better, faster Router WHICH DOES WORK. BUT, still, I cannot receive or answer emails using my talktalk.net connection . What should I do to re-establish the connection?

  john bunyan 15:47 19 Oct 14

I am sure they will talk you through it if you call them tomorrow.

  lotvic 22:22 19 Oct 14

Check your talktalk POP3 email settings in Outlook email client click here

  lotvic 22:26 19 Oct 14

just noticed you said

"my correct e-mail address, and the talktalk provided password"

err.... you use your email password that you chose and set up - not the talktalk internet connection password that talktalk provided.

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