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i am getting the message, service required on my r300. i am told this is because waste ink pads are full. does anyone know how to remove and clean then and reset printer, thanks
Excellent site - thanks, but the link from the download to the forums prooved very useful too.
waste ink is held in pads at the rear of the PC on all the stylus models this is for the C40ux but the principles are the same
Problems with my Epson C40UX printer, the red and green light began flashing and a window popped up, saying, take it to your services center because some parts have reached the end of their life.
Printer companies set a “protection counter” on all printers , it’s an internal counter measuring the amount of ink wasted by head cleaning.
Reset the "protection counter" as well as clean the “waste ink pad overflow”.
1. Unplug the power and USB cables from the printer. Pry open the C40UX printer, careful not to break anything. Use a flat blade screwdriver to pry it apart; there are two-three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.
2. Next remove the two (2) waste ink pads. They are located at the back on the left hand side. I used the flat blade screwdriver to lift up the ink pads (they were soaked). Please use rubber gloves as it gets very messy.
3. Next wash them with just plain hot water until they are white again. I just let the hot water run on them (the pads are about three inches long).
4. Once washed dry them using a hair drier. (you could place it the sun for a few hours or on top of your heater or maybe in a heated oven; (make sure you do not set it on fire with too much heat).
5. Once dried place the pads back in the ink waste bin at the back of the printer.
6. Closed the printer cover and put back all the pieces and plug in the USB & power cable and turned it on. (Yes the lights are still flashing).
7. Go to this link and download this software: click here
8. Install the software and run it.
9. Select your printer and model number ( It only says C40 there is no UX, choose it anyway). It will ask if you replaced with new pads; say “YES”. Then close the window.
10. Now right click on the SSC service utility, it looks like a printer icon near your clock in the task bar.
11. Then click on reset counters. You can do all other stuff with this utility too.
12. Turn off the printer power and then turn it on again. If necessary un-plug the power cord from the back of the printer, wait 20 seconds. Plug it back in.
13. IT WORKS AGAIN.
Visiting Engineer showed how to reset the counters on an R300 in addition the to SSC utility
With the machine off press Service /OK/ Custom.
Holding these three down
Switch the machine on.
Fruitbat general advice is sound but not all Stylus models have their waste ink tanks in the same place.
On the Photo750 model for example it is in the front under the printhead track.
So if you go this route with your R300 it will be a voyage of discovery.
When you have sussed it come here and eull us all about it
Another tip worth taking (given to me by an Epson Helpdesk operator.
Never switch the printer off, it then does not initiallise every time (which uses ink).
I have an Epson 895 a few years old and an Epson R200. Neither are ever switched off and I have never had a problem with the waste ink pads. Also I don't normally do a head clean which wastes ink. I have made up a page in Word containing text and graphics (different coloured squares, circles etc and different coloured text with bold, underline etc.) I just run the test print once a week on both printers. Never had to do a head clean since.
"With the machine off press Service /OK/ Custom."
I have the OK and Custom buttons but cannot find a "Service" button??
Is this the one with the ink Spot & Page on it??
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